Terms of Service

Terms of Service – OrQis

Welcome to OrQis. These Terms of Service (“Terms”) govern your use of our website www.orqis.in and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Overview

This website is operated by OrQis. Throughout the site, the terms “we”, “us”, and “our” refer to OrQis. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the site under the supervision of a parent or guardian.

3. Products & Services

OrQis offers ladies fashion jewellery designed to enhance elegance and personal style.

We strive to display product images, colors, and details as accurately as possible. However:

Actual colors may vary due to screen settings.
Slight variations may occur due to lighting and photography.
Handmade or crafted items may have minor design variations.

4. Pricing & Payments

All prices listed are in INR (₹).
We reserve the right to change prices at any time without prior notice.
Payments must be completed at checkout through our secure payment partners.
We do not store full debit/credit card details.

Orders will only be processed after successful payment confirmation (except Cash on Delivery orders).

5. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order for reasons including:

Product unavailability
Pricing or listing errors
Suspicious or fraudulent transactions
Payment issues

Customers may cancel orders within the allowed cancellation window. Please refer to our Cancellation Policy for details.

6. Shipping & Delivery

We aim to dispatch orders quickly and deliver across India.

Delivery timelines are estimates and may vary due to:

Courier delays
Weather conditions
Remote locations
Public holidays

OrQis is not responsible for delays caused by courier partners.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Items must be unused, unworn, and returned in original packaging where applicable.

Refunds are processed after inspection and approval.

8. User Responsibilities

By using our website, you agree not to:

Use the site for unlawful purposes
Provide false or misleading information
Attempt to hack, disrupt, or damage the website
Copy or misuse content without permission

Violation of these rules may result in termination of service.

9. Intellectual Property

All content on this website, including:

Logos
Product images
Designs
Text and graphics

is the property of OrQis and protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

10. Limitation of Liability

OrQis shall not be liable for:

Indirect or incidental damages
Delays caused by courier services
Misuse of products
Allergic reactions (customers should review materials before purchase)

Our liability shall not exceed the purchase price of the product.

11. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be effective immediately upon posting on the website.

Continued use of the site constitutes acceptance of those changes.