Shipping Policy

Shipping Policy – OrQis

At OrQis, we are committed to delivering your favourite fashion jewellery quickly and safely across India.

Orders are processed within 24–48 hours after confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.
During sales or peak periods, processing time may be slightly extended.

Once your order is dispatched, you will receive a confirmation message with tracking details.

We currently ship across India.

At this time, international shipping is not available.

Delivery timelines vary based on your location:

Delivery times are estimates and may vary due to courier operations or unforeseen delays.

Once your order is shipped, you will receive:

✔️ Tracking ID via SMS/Email
✔️ Courier partner details
✔️ Real-time tracking updates

If you do not receive tracking details within 72 hours, please contact our support team.

While we strive to deliver on time, delays may occur due to:

OrQis is not responsible for delays caused by courier partners, but we will assist you in tracking your order.

Please ensure your shipping details are correct.

OrQis is not responsible for delivery failures due to:

Re-shipping charges may apply in such cases.

If you receive a package that appears damaged or tampered with:

✔️ Do not accept the package if visibly damaged
✔️ Take photos for proof
✔️ Contact us immediately

We will assist you in resolving the issue promptly.

If you have any questions regarding shipping or delivery, contact us:

OrQis
Vikhroli, Parksite
Lower Depo Pada
Mumbai, Maharashtra – 400079
India

📞 +91 8591126494
📧 orqisofficial@gmail.com